Refund policy

Last updated: 9 November 2026

ShipShield Launch Kit: 14-day money-back guarantee

If the kit didn't help, email support@shipshield.app within 14 days of purchase with the email you paid with, and we'll refund you in full. No questions, no forms.

ShipShield Audit

• Before we start: cancel any time before we begin the review for a full refund.
• Nothing actionable: if our report finds nothing actionable, we refund you in full.
• No access: if we can't start because we can't reach or test the app, we refund you in full.

How refunds are paid

Refunds go back to your original payment method through Whop, our payments provider. Banks usually take 5–10 business days to show them.